loans

#UNOnow

No need to worry about unexpected financial needs.  Take care of it fast with #UNOnow.

  • No collateral, no guarantors needed
  • Get loanable amounts up to PHP 500,000.00
  • With monthly add-on rates as low as 1.79%

Note: Current UNO bank customers who are interested in getting an #UNOnow loan can contact us at CustomerHappiness@uno.bank.

Requirements

Applying for your #UNOnow is easy! To get started, just prepare these three (3) simple requirements:

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Contact Details

Input your active mobile number and email address to start your application and to serve as our means to contact you.

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Valid ID

One (1) valid ID is enough! Scan any ID you have. Remember, it must include the following details: ID number, gender, and civil status. 

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A Selfie

Part of the eKYC process is to ensure that the account is protected and the applicant exists. As proof of life, take a selfie, and you're good to go!

Your Loans Journey

Apply for a loan and get it #UNOnow with our quick and easy process!


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Step 1: Product Selection

Select the loan product you want to apply for. Enter your mobile number and validate it using the One-Time Password (OTP) provided.


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Step 2: Consent & User Verification

Read the terms & conditions carefully. Accept once understood and if you agree. For identity verification, provide a valid ID, a selfie, and a liveness check via ZOLOZ’s Deep Scan.


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Step 3: Initial Profile Assessment

Kindly wait as UNO Digital Bank further examines and evaluates your information in our database. 


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Step 4: Profile Completion & Declaration

Provide your personal, employment, and financial information necessary for further checking. Then, answer the FATCA and DOSRI questionnaires. 


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Step 5: Approval & Registration

Review the approved loan terms and select if you wish to proceed. If yes, register and set a password and passcode. Upon availing, proceeds will automatically be credited to your UNO Savings Account. 

Truth in Lending Act

UNObank, Inc. is committed to upholding the principles of the Truth in Lending Act. You can access the complete details of the RA 3765 by reading it in full below.

Frequently Asked Questions

Am I qualified to apply for an UNO Loan (#UNOnow)?
UNO Loan is available to applicants who meet ALL the criteria below:
  1. Individuals
  2. At least 21 years old; must not be older than 65 years old upon loan maturity
  3. Filipino national/resident
  4. Resides and/or works within Metro Manila, Cebu, Rizal, Cavite, Laguna, Pampanga, Bulacan, Batangas, Iloilo, Davao Del Sur, Bacolod City, Alaminos City, Dagupan City, Cabanatuan City, San Jose City, Cagayan De Oro City, Lucena City, Tarlac City, Albay, Dumaguete City, Cauayan City, Santiago City, Tagbilaran City, San Fernando City, Puerto Princesa City, Tuguegarao City, Bacolod City, Baguio City.
  5. Receives a minimum gross monthly income of PHP 20,000
  6. If employed, must be tenured for at least 6 months
  7. If self-employed, business must be in operations for at least 2 years
Do I need a bank account or credit card from other banks to apply for an UNO Loan?

No, you don’t need a bank account or credit card from other banks to apply for an #UNOnow loan.

How can I apply for an #UNOnow?
If you are a new customer to UNO, you can apply for an #UNOnow Personal Loan by downloading the UNO Mobile App on App Store or Google Play Store, and following the steps below:
  1. Open the UNO Mobile App
  2. Tap JOIN UNO on the login page
  3. Provide a valid PH mobile number and email address and verify the mobile number via One Time Pin (OTP)
  4. Select #UNOnow in the product selection screen
  5. Capture a valid government issued ID
    • Philsys National ID
    • ePhilID 
    • Philippines Passport
    • Driver’s License
    • Unified Multi-Purpose ID (UMID)
    • Social Security System (SSS) ID
    • Professional Regulation Commission (PRC) ID
  6. Perform the Selfie Check steps and provide your personal information
  7. Review your loan application and submit it for credit evaluation
  8. Once submitted, your application will be reviewed and processed. Your application will be endorsed to a third-party service provider for residence verification.
  9. If approved, you will be asked to either accept or decline the loan offer. Once accepted, the loan proceeds will be available for drawdown and an email with the loan contract and details will be sent to you.
  10. Disbursed loan amount can be withdrawn via Send Money in the UNO mobile application

If you are an existing customer of UNO (which means you already have an #UNOready Savings Account), you can apply for a loan by following below steps:

  1. Log in to the UNO Mobile App
  2. Go to the Loans Dashboard
  3. Tap Apply
  4. Provide additional information
  5. Review your loan application and submit for evaluation by tapping the Confirm button in the Summary Screen
  6. Once submitted, your application will be reviewed and processed. Your application will be endorsed to a third-party service provider for residence verification.
  7. If approved, you will be asked to either accept or decline the loan offer. Once accepted, the loan proceeds will be available for drawdown and an email with loan contract and details will be sent to you.
What non-income documents are required for an UNO loan?

Employed Requirements:

  1. Valid ID
  2. Choose one set below:
    • Payroll Bank Statement (PBS) AND either a Payslip or a Certificate of Employment (COE)
    • Bank Statement (Latest one month) with an average balance of Php10,000
    • Credit Card Statement of Account (SOA) (Latest one month) with a minimum loan/limit/line of Php25,000
    • Latest insurance premium receipts (PruLife, Sunlife of Canada, Allianz PND Life, BDO Life, AXA Philippines, FWD Life, Manulife, BPI-AIA, Insular Life, EastWest Aegeas/Troo, Sunlife Grepa, Coco Life, Etiqa, Generali, Fortune) with an annualized insurance premium of at least Php25,000

 

Self-employed requirements:

  1. Valid ID
  2. Either one of the following: DTI Registration, Mayor’s Permit, or Barangay Permit
  3. Choose one set below:
    • Either an Income Tax Return (BIR Form 1701) or Audited Financial Statement (AFS) AND a Bank Statement (Latest 1 Month) with an average balance of Php10,000
    • Credit Card Statement of Account (SOA) (Latest 1 Month) with a minimum loan/limit/line of Php25,000
    • Latest Insurance Premium Receipts (PruLife, Sunlife of Canada, Allianz PND Life, BDO Life, AXA Philippines, FWD Life, Manulife, BPI-AIA, Insular Life, EastWest Aegeas/Troo, Sunlife Grepa, Coco Life, Etiqa, Generali, Fortune) with an annualized insurance premium of at least Php25,000
What is the minimum and maximum loan amount and tenor?

UNO offers loans between PHP 15,000 to PHP 500,000 with repayment tenors ranging from 6 to 60 months.

What are the interest rates?

You can get as low as a monthly add on rate of 1.79% (Corresponds to annual contractual rates or annual percentage rates ranging from 35.78% to 37.54%, depending on the loan tenor).

What is the difference between the monthly add on rate and contractual rate / annual percentage rate?

Monthly Add-on Rate is the process of calculating how much interest will ultimately need to be paid on a loan. The principal amount plus interest is divided by the number of months in the duration of the loan term to arrive at the amount of the monthly loan payment.

TenorMonthly RateAPR (P.A)EIR (P.A)*
61.79%35.94%57.22%
1237.54%52.87%
1837.45%50.32%
2436.98%48.38%
3635.78%45.42%
4834.61%43.38%
6033.55%41.51%
*Effective Interest Rate (EIR) is based on a loan amount of Php100,000 and processing fee of Php 3,000
 
To calculate the amount of interest that needs to be paid, the principal loan amount is multiplied to the Add-on-Rate and the loan term in months.
 
Interest = Principal amount x Monthly add on rate x Term
 
Then, the monthly payment is determined by the sum of the principal loan amount and interests (using the above formula on interest) and dividing it to the loan term in months.
 
Monthly Payment = (Principal + Interest) / Loan Term (in months)
 
Example:
Loan Amount: 100,000
Monthly Installment: 4,567.78
Add-On Rate: 1.79%
No. of Monthly Installment: 36
 
A loan amount of PHP 100,000 with a loan term of 3 years and monthly add on rate of 1.79% requires a repayment of PHP 2,777.78.  Using the calculation method above, the interest that needs to be repaid each month will be PHP 1,790.00 (1.79% of 100k).  Using the add-on method interest method, monthly repayment will be PHP 6,027.78 per month. The principal and interest payable remain constant throughout the loan period.
 
Annual contractual rates, on the other hand, calculate the interest over a 360-day period.  The interest due is calculated based on the remaining principal balance after every repayment.
 
Example:
Loan Amount: 100,000
Monthly Installment: 4,567.78
Annual Percentage Rate (APR): 35.78%
No. of Monthly Installment: 36
 
Where:
Annual Percentage Rate = RATE(Term in Months, -Monthly Installment, Loan Amount, 0,0) x Loan Term in Months / Term in Years
                                         = RATE(36,-4567.78,100000,0,0) x 36/3
                                         = 35.78%
 
Monthly Installment =  -PMT(APR / 12), No. of Monthly Installments, Loan Amount
                                        =  -PMT(35.78%/12),36,100,000
                                          =  4,567.78
 
 
A loan amount of PHP 100,000 with tenor of 3 years and an annual contractual rate of 35.78% requires a total repayment of PHP 4,567.78 per month, interest included. The next month’s payment is also PHP 4,567.78, but the amount of principal and interest is different because the outstanding loan amount decreased.
Are there other fees and charges?
Below are the fees applicable to #UNOnow:
  1. Processing Fee – 3% of the loan amount or PHP 500 whichever is higher, to be deducted from the loan proceeds
  2. Documentary Stamp Tax (DST) – PHP 1.50 for every PHP 200.00, or fractional part thereof, of the loan amount, and shall also be deducted from loan proceeds prior to release, when applicable.
  3. Late Payment Fee – 5% of unpaid installment or PHP 500 whichever is higher
  4. Loan Pre-termination Processing Fee – 3% of unbilled amount or PHP 300 whichever is higher (applicable on loans > 30 days; none on loans < 30 days)
How do I monitor the status of my loan?

Application processing is straight-through which means that you get the result of the credit evaluation fast. However, should there be a need for other documents and further checks, you can see the status when you enter the UNO Mobile App or you will be notified via SMS.

What is my Amount Due?

It is the amount that must be paid on the Due Date based on the Amortization/Payment Schedule provided to you. For the first payment due date, charging of the principal is deferred, so the Amount Due shall only be the Initial Interest or interest accrued from the time the loan proceeds are disbursed until the first due date. This Initial Interest will be collected from you due to the longer period to repay the principal. In case of past due, the Amount Due may consist of all unpaid monthly installments, late payment fees and other applicable charges.

I already received a notification that my loan application has been declined. However, I still got visited by a credit verifier. Is that usual?

UNO conducts reprocessing and reconsideration of previously declined applications. Hence, there is no need to be surprised if you received a message that your application is declined and you still got visited by a credit verifier.

Can I still reapply after being declined?

You may reapply after 3 months.

I have been informed that my loan application has been approved. How do I proceed with loan disbursement?
You can proceed to avail your approved loan by going to the mobile app:
  • For new-to-bank customers – you need to click JOIN UNO, enter your mobile number and OTP, accept the offer and follow the instructions in the app.
  • For existing-to-bank customers – go to the Loans Tab, click the Apply Now button, accept the offer and follow the instructions in the app.
I tried accepting the loan offer but I couldn't get through Loan Acceptance screen. What should I do?
There could be instances when the Loan Acceptance screen and button are not working, or you are not able to see the offer in the Loans Tab. Should this happen, please get in touch with our Customer Happiness Team so we can facilitate the disbursement of your loan through other means like manual booking. Likewise, UNO can initiate manual booking if the error is affecting multiple customers.
 
It is important that you already opened an UNO savings account for manual booking to happen.
What to expect in manual booking?

You will receive a DocuSign link via your registered email. When clicked, the link will take you to a digital copy of your loan agreement. You need to digitally sign the document and click Finish to complete the signing process. Once completed, the document will go back to UNO and the bank can proceed with the manual crediting of your loan proceeds to your savings account within 3-5 banking days.

I completed the DocuSign process. Do I need to send a copy of the document back to UNO?

There is no need to download and print/send the document back to UNO. When you click Finish after signing the document, the loan agreement will automatically go back to UNO.

I already have my loan disbursed a few days, but I can see a loan offer in the app. Can I avail of this new offer?
UNO has a one-loan policy, which means that a customer can only have 1 loan active at any given point in time. If you happen to have availed of a loan and disbursement has been completed, you may contact our Customer Happiness Team should you see another offer. You can also disregard this other offer. This can be cause by some system issue and therefore, this offer is not valid.
 
Should you happen to avail of the new offer by mistake, you are encouraged to keep the funds intact in your savings account so UNO can proceed with the cancellation.
UNO has a one-loan policy, which means that a customer can only have 1 loan active at any given point in time. If you happen to have availed of a loan and disbursement has been completed, you may contact our Customer Happiness Team should you see another offer. You can also disregard this other offer. This can be cause by some system issue and therefore, this offer is not valid.
 
Should you happen to avail of the new offer by mistake, you are encouraged to keep the funds intact in your savings account so UNO can proceed with the cancellation.
UNO has a one-loan policy, which means that a customer can only have 1 loan active at any given point in time. If you happen to have availed of a loan and disbursement has been completed, you may contact our Customer Happiness Team should you see another offer. You can also disregard this other offer. This can be cause by some system issue and therefore, this offer is not valid.
 
Should you happen to avail of the new offer by mistake, you are encouraged to keep the funds intact in your savings account so UNO can proceed with the cancellation.
How do I pay for my monthly installments (amortizations)?
Your monthly installments will be paid via automatic debit arrangement (ADA) from the UNO Savings Account (#UNOready) created for you. All you need to do is to ensure sufficient funding of the #UNOready on or before your due date for UNO to effect the payment.
I can still see that the payment of my loan is not yet debited by UNO. What should I do?

You may call our Customer Happiness Team to inform us that payment is not yet debited. You may also just keep the payment intact as UNO will retry to debit your account for the monthly payment of your loan.

What happens if I'm late in funding paying my #UNOready or it has insufficient balance to cover my monthly installment upon due date?
A late payment fee of PHP 500 or 5% of unpaid installment will be applied to each monthly installment that will not be fully settled upon due date.
What if I have insufficient balance in my #UNOready?

You can transfer funds to your #UNOready savings account via QRPH scan, InstaPay, or PESOnet from your other e-wallets or bank accounts . Your ADA will be automatically activated and your existing balance will be used to pay off your current monthly amortization.

Can I make an advance payment for my loan?
Yes, you may make an advance payment and you can do so by first contacting UNO’s Customer Happiness Team via the Customer Center section of the UNO Mobile App.
 
Payment will be applied as and when an amortization becomes due.
Can I pre-terminate my existing loan or fully repay my total outstanding loan amount before the end of my loan tenure?

Yes, you may fully repay your total loan outstanding and you can do so by first contacting UNO’s Customer Happiness Team via the in-app messaging inbox feature in the UNO Digital Bank Mobile App. Please note that a Pre-termination Processing Fee will be charged as follows: 3% of unbilled amount or minimum PHP 300 whichever is higher. 

When is my installment due?

Your installment due date will be based on Salary Frequency and Salary Credit Date that you declared during your loan application:

 

  • Salary/Income once a month: 1 to 30/31; installment due date will be set 1 day after salary credit date, but for dates 29, 30 and 31 it will be automatically set to every 2nd day of the month
  • Salary/Income twice a month:
    • 1st and 16th – installment due date will be set on the 17th
    • 5th and 20th – installment due date will be set on the 21st
    • 10th and 25th – installment due date will be set on the 26th
    • 15th and 30th – installment due date will be set on the 2nd
When will my payment be reflected?
If the auto debit arrangement (ADA) is successful, your payment will be reflected the next day.
I cannot see the Loan Details in the Loans Tab and I do not know how much I need to pay and when is my payment due. What should I do?

If the Loan Details screen is not visible, you can always refer to your amortization schedule for the payment amount and payment due date. Likewise, you will receive a payment reminder informing you of these details.

Will I be given a copy of the loan documents?
Yes. Please expect to receive the following documents through your registered email address after loan availment:
  • Loan Agreement / Terms and Conditions
  • Promissory Note
  • Disclosure Statement
  • Loan Amortization Schedule

 

The file is password-protected, and you need to enter the default password. Please follow the email instructions to open the document.

How will I know if I have completed an installment payment?
To know if you have completed your installment payment, go to your personal loan dashboard and tap the loan account. From the bottom menu, tap on Statement and you will be able to see if your current installment due amount has been fully settled or not. If it has been fully settled, the status will be ‘Successful’.

One app for all!

Do everything in just a few taps! From saving, sending money, and shopping — all can be done with the UNO Digital Bank app. Elevate your banking experience and get started with us!

19 UNO Digital Bank

PDIC-insured

Deposits are insured by the Philippine Deposit Insurance Corporation (PDIC) up to P500,000 per depositor

Member of PDIC

Deposits are insured by PDIC up to P500,000 per depositor.

#UNOnow Loan is available to applicants who meet ALL of the following criteria:

  • Individuals
  • At least 21 years old; must not be older than 65 years old upon loan maturity
  • Filipino citizen
  • Resides and/or works within Metro Manila, Cebu, Rizal, Cavite, Laguna, Pampanga, Bulacan, Batangas, Iloilo, or Davao Del Sur, Bacolod City, Alaminos City & Dagupan City, Cabanatuan City & San Jose City, Cagayan De Oro City, Lucena City, Tarlac City, Tacloban City, Naga City, Subic City, Iba City, Olongapo City, Albay City, Dumaguete City, Cauayan City & Santiago city, Tagbilaran City, San Fernando City, Puerto Princesa City, Tuguegarao City, Bacolod City, Baguio City
  • Receives a minimum gross monthly income of PHP 20,000
  • If employed, must be tenured for at least 6 months
  • If self-employed, business must be in operations for at least 2 years