Guide for Direct Sales Agents
- Personal Loan Eligibility & Policy
- For Agent Objections
Applicants must be:
- A Filipino citizen,
- Employed (salaried formal or informal) OR self-employed,
- Must meet the minimum income requirement, and
- Must meet credit and employment guidelines.
- Standard minimum income: ₱25,000 gross monthly income
- For BPO / Outsourcing staff: ₱40,000 gross monthly income
Agents should pre-screen income before submitting.
Accepted:
- Salaried employees (formal sector),
- Salaried employees (informal sector),
- Self-employed individuals (sole proprietors, freelancers, professionals)
Not accepted:
- Student
- Housewife / Househusband
- Unemployed
- Retired
- Overseas Filipino Worker (OFW)
- Formal employee: Employer is in the SEC list or bank-verified employer list
- Informal employee: Employer is NOT in SEC or bank-verified employer list
The borrower must provide any one (1) of these valid government IDs:
- National ID (PhilSys)
- ePhilID
- Passport
- Driver’s License
- UMID
- SSS
- PRC
- Postal ID
Existing-to-bank customers may use other IDs as approved by the credit committee.
They must be 21–65 years old at the time of application.
No. Loans are only for Filipino citizens.
It may be done if needed by Credit Underwriting. Verification sources:
- Third-party database
- Office contact
- Email validation
- DTI for self-employed
- PRC verification for professionals
- Supreme Court site for lawyers
High-Risk Occupation:
- Spa services & massage therapy
- GRO / Nightclub entertainer
High-Risk Business (Self-employed):
- Crypto / virtual currency / exchange
- Firearms & ammunition
- Gambling / gaming / lottery
- Pawnshop, remittance, money changer, bayad center
No, if they fall under:
- DOSRI or Related Party Transactions (RPT)
Loans prior to hiring are allowed only if:
- Not renewed, restructured or delinquent.
No. The new policy removes them.
Loans are only for Filipino citizens.
It is still allowed under informal employment.
They may still get approved as long as:
- Their score is within AA-FF range,
They have a clean credit history.
No. This is an unsecured personal loan.
Not always. It is done only at underwriting discretion.
- For new-to-bank: It must be from the approved ID list.
- For existing-to-bank: Additional IDs may be accepted.
Quick Screening Questions
Confirm these details before you submit any applicants:
- Are they a Filipino citizen?
- Are they 21–65 years old?
- Is their monthly income ≥ ₱25K (or ₱40K if BPO)?
- Do they have a valid government ID?
- Do they NOT have a high-risk occupation or prohibited employment type?
- Do they have a clean credit history?
- Do they have NO pending fraud or BSP alerts?
If the answer is NO to any question, do not endorse.
Reminder:
Do NOT forward leads that clearly do not qualify.
This protects your approval rate and prevents fraud flags.