Contact Us

How can we help you?

We are here for you 24/7 via the UNO Mobile App chat feature or UNO In-App Message. We promise to get back to you in the next 12 hours.

To better help you with your concerns, we might need to request additional information such as:

Your mobile device (make and model)
OS/Version
UNO Digital Bank app version
Description (please let us know what you are encountering, the error message, the steps you took leading you to the error being reported, internet connection [Wi-Fi / mobile data] and a screenshot if available)

20/F Unit 2001, The Finance Centre, 26th Street corner 9th Avenue, Bonifacio Global City, Taguig City 1635, Philippines

Send us an In-App Message in the UNO app

Connect with us through our live chat in the UNO Mobile App

(02) 8811 8866
+63 919 0599866

Our Customer Happiness team is ready to assist whenever you need us:

* General Inquiries & Assistance: Available daily from 6 AM to 10 PM for all banking-related questions and concerns.

* Fraud Concerns & Urgent Issues: Our dedicated fraud hotline is available 24/7 to provide immediate support.

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Products

Who we are

Customer Happiness

Promos and Offers

Terms And Conditions

Products

Customer Happiness

Who we are

Promos and Offers

Terms And Conditions

UNObank Inc. is regulated by the Bangko Sentral ng Pilipinas (BSP).

Business Hours: 6am to 10pm, 7 days a week

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Digital Banking

Who we are

Customer Center

UNObank, Inc. is regulated by the Bangko Sentral ng Pilipinas (BSP).

Business Hours: Monday to Friday, 8 AM to 5 PM